Privacy Policy
MeviusX Privacy Policy
This Privacy Policy explains how MeviusX (“MeviusX”, “we”, “us”, “our”) collects, uses, shares, and protects your personal information when you access our website, applications, and services (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy.
1. Who We Are
MeviusX is operated by 【MOBIUS RISK GROUP LLC】, a company registered in the United States. We provide a platform that allows users to browse and participate in curated real-world asset (RWA) income plans. We do not request or store your wallet private keys or seed phrases.
2. Information We Collect
We collect information to provide and improve the Services, comply with legal obligations, and protect users.
2.1 Information You Provide
Account Information: name, email address, phone number, login credentials (hashed), and basic profile details.
KYC/Identity Verification Information: identity details (e.g., full name, date of birth, nationality, residence country), and where required, identity documents and selfies. We may also receive verification results and risk signals from third-party verification providers.
Customer Support Communications: messages, emails, and other information you provide when contacting support.
2.2 Crypto Payment & Transaction Information
Wallet Information: wallet address(es) you use with the Services.
On-chain Transaction Data: transaction hashes (TXIDs), blockchain network, timestamps, amounts, and related on-chain data.
Note: blockchain transactions may be publicly visible depending on the network.
2.3 Automatically Collected Information
Device & Usage Data: device type, operating system, browser type, language, IP address, pages viewed, clicks, and referral URLs.
Log Data: security logs, access times, error logs, and performance data.
Cookies & Similar Technologies: described in Section 6.
3. How We Use Information
We use information for the following purposes:
Account Management: create and manage accounts, authenticate users, and maintain account security.
Service Delivery: facilitate browsing and participation in plans, process crypto deposits/withdrawals, record transactions, and provide user support.
KYC/Compliance: conduct identity verification, fraud prevention, sanctions screening, and anti-money laundering (AML) checks where applicable.
Security: protect against unauthorized access, abuse, and suspicious activity.
Improvements: analyze usage trends to improve functionality, reliability, and user experience.
Communications: send service-related notices (e.g., security alerts, policy updates) and, if you opt-in where required, marketing communications.
4. How We Share Information
We share information only as needed and in line with this policy.
4.1 Service Providers
We may share information with vendors that help us operate the Services, such as:
identity verification (KYC) providers,
compliance and fraud-prevention providers,
infrastructure and hosting providers,
analytics providers,
customer support tools.
These service providers are contractually required to protect your information and use it only for the purposes we specify.
4.2 Plan Issuers / Operating Partners (Important)
When you participate in a plan, we may share limited, necessary information with the plan’s issuer or operating partner to support:
plan fulfillment and settlement,
compliance checks,
operational reporting and dispute handling.
We apply a data minimization approach. Typically, shared data may include: user identifier, order/plan identifiers, participation amount, period, status, and required compliance status. We do not share full identity documents unless required by law or strictly necessary for compliance and with appropriate safeguards.
4.3 Legal, Safety, and Compliance
We may disclose information if required to do so by law, regulation, court order, or governmental request, or if we believe disclosure is necessary to protect the rights, safety, and security of users, MeviusX, or others.
4.4 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to appropriate protections.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure.
6. Cookies and Tracking
We use cookies and similar technologies to:
keep you signed in and maintain preferences,
measure performance and usage,
improve the Services.
You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
7. Data Retention
We retain information only as long as needed for the purposes described in this policy, including:
to provide the Services,
to comply with legal and regulatory obligations (including KYC/AML recordkeeping),
to resolve disputes and enforce agreements.
Retention periods may vary depending on data type and applicable laws.
8. International Transfers
We operate globally and may process and store information in the United States and other countries where our service providers or partners operate. We take steps designed to ensure appropriate safeguards are in place for international transfers where required.
9. Your Rights and Choices
Depending on your location, you may have rights to:
access, correct, or delete your personal information,
object to or restrict certain processing,
withdraw consent where processing is based on consent,
opt out of marketing communications.
To exercise your rights, contact us using the details in Section 12.
10. Children’s Privacy
The Services are not intended for individuals under the age of 18 (or the legal age in your jurisdiction). We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date. Your continued use of the Services after updates means you accept the revised policy.
12. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
Email: 【support@meviusx.com】
Address: 【5847 San Felipe Suite 4200 Houston, TX 77057 United States】